ATB FX Help
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Tutorials and how-to’s to help you use ATB FX online. Use these resources and more to learn about the ATB FX platform.
New to ATB FX? We can show you around
See our series of videos to learn how you can make use of ATB FX
Manage Two-Factor Authentication (2FA)
2FA ensures your security on the platform. Safely access your account from anywhere in the world. This step-by-step guide is great for new users.
Administrator guide
Managing each ATB FX user within your organization is simple. This detailed guide shows how to quickly add or remove users, reset passwords and more.
Spot/Same-day trades
Completing a same-day trade is easy with ATB FX. In this video, learn how to buy USD and how to sell USD back into Canadian Dollars.
Create and use payment templates
Use payment templates to set up instructions in advance for recurring payments, saving time on your ATB FX transactions.
Wire settlement instructions for US Dollar (USD)
A step-by-step guide on how to conveniently send USD wires.
Wire settlement instructions for Mexican Peso (MXN)
A step-by-step guide on how to conveniently send MXN wires.
Wire settlement instructions for other currencies
A step-by-step guide on how to conveniently send wires in other global currencies.
Manage Third party Access
Secure, convenient, and simple. We can link your subsidiary company or other third parties under your profile to keep everything in one place.
Learn when and how to use Forwards to manage risk
What are Forwards
For investors concerned with the unpredictability of currency fluctuations, industry expert Janek Guminski explains the benefit of Forward contracts.
Single-dated Forwards
Set your business up for the long term by providing certainty about exchange rates. Learn how to lock in your rate and eliminate market uncertainty.
Option-dated Forwards
With Forward and Time Option contracts, secure today’s exchange rate for future transactions with the flexibility to use how you need.
News you can use
Subscribe to ATB's Market newsletter to get expert analysis of the markets. And the best part? It's free.
Frequently Asked Questions
You can view the status of transactions awaiting payment from the All Transactions summary. If you have successfully submitted your payment and delivery instructions, your status will be “Approved.” If you haven’t inserted instructions yet, your status will be “Incomplete.” If you have inserted instructions, but haven’t submitted and approved them, your status will be “Incomplete.”
Yes. To prevent delays in payment processing, please ensure your settlement instructions are approved by:
- CAD/USD trades: 2:30pm on the trade value date.
- GBP trades: 2:30pm, one weekday before the trade value date.
- All other currencies: 2:30pm, two weekdays before the trade value date.
On US holidays like July 4, we still have rates for you to purchase USD. However, since we cannot move US funds on ATB FX during US holidays, you won’t be able to get a rate quote for a same-day trade. Simply select SPOT, so you will be purchasing the funds for the next business day. For example, if you bought on July 4, you’d see the funds move on July 5.
Yes, you can split your funding accounts before the maturity date of the trade. On the Transaction Details page, select your trade and then divide your funding by percentage (%) or by dollar value ($) of the currency that you are selling. You won’t be able to complete the settlement until the Remaining Amount is $0.
Yes, you can split your funding accounts before the maturity date of the trade. On the Transaction Details page, select your trade and then divide your funding by percentage (%) or by dollar value ($) of the currency that you are selling. You won’t be able to complete the settlement until the Remaining Amount is $0.
The platform is available 24 hours a day, except for a brief period between 3-3:15pm MT for daily maintenance to accommodate the 5pm ET market rollover. You will be able to book FX transactions between Monday at 7am MT and Friday at 3pm MT. Outside of this trading window, you will still be able to manage settlements on the ATB FX platform.
Need support?
We can help! Our support desk can answer your questions regarding ATB FX. Our team is available Monday to Thursday 7:00am to 4:00pm (MST), and Friday 7:00am to 3:00pm (MST).
Get local expert advice from those in the industry
Market Volatility: How can it affect you?
We explore its effect on foreign exchange rates, and effective risk management.
Watch videoFX Options: When should I use them?
Janek Guminski reviews how FX Options provides investors increased protection.
Watch videoWhatever your foreign exchange needs, we're here to listen and help.
ATB's team of foreign exchange experts is here to help businesses of any size manage the risks—and seize the opportunities—that come from doing business beyond Alberta’s borders.
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