ATB Business Help

Our digital banking tutorials offer step-by-step guidance to help you manage your business accounts online.

Manage your business accounts anytime, anywhere, with 24/7 secure access. We’ll show you how.

ATB’s Online and Mobile business banking allows you to simplify and streamline your business banking. Browse our digital banking tutorials, categorized by topic, to learn how to navigate and manage your accounts. All aspects and functions of your business banking can be accessed securely, 24/7, online or through our mobile app. We can show you how.

What do you need help with? Browse our digital banking tutorials.

Moving Money

How to send a Global ACH Transfer with ATB Business

In our PDF guide, we review how to send a single Global ACH transfer using ATB Business online banking.

How to send a Wire with ATB Business

In our PDF guide, we review how to send a wire using ATB Business online banking.

Electronic Funds Transfer (EFT) Service Guide

EFT is a secure way to do payroll and pay suppliers within Canada. Here’s how to get started.

Real-time ATB Interac e-Transfers for Business

Watch our how-to video tutorial for sending real-time Interac e-Transfers for Business.

Reporting & Reconciliation

How to view a Single EFT notice of change on ATB Business

In our written tutorial, we review how single EFT Admin users can find a Notice of Change for a receiver’s banking information.

How to download cheque image files on ATB Business

In our written tutorial, we review how to access images of your cleared cheques digitally using ATB Business online banking.

How to navigate your Transaction History on ATB Business

This video tutorial will show you how to navigate a detailed overview of all of your transactions for your ATB accounts.

How to access your online statements on ATB Business

This video tutorial teaches you how to review your business’s online bank statements in one place on ATB Business.

Signing In & Security

How to reset your password on ATB Business

Forgot your password? Learn how to reset your password on ATB Business with this step-by-step video tutorial.

How to set up two-factor authentication on ATB Business

Learn how to enroll in two-factor authentication, update two-factor authentication settings, and log in with 2FA with this helpful video tutorial.

How to edit a user’s email and password on ATB Business

Learn how to edit and user’s email and password on the ATB Business online banking platform with this step-by-step video tutorial.

How to reset a user’s 2-factor authentication on ATB Business

This video tutorial will show you how to reset a user’s 2FA on the ATB Business online banking platform.

Help for Business Administrators

An overview of Roles and Users on ATB Business

An overview of Roles and Users, including how to creating Roles and Users on ATB Business. Watch the video tutorial to learn how. 

How to edit Roles on ATB Business

This step-by-step video tutorial will show you how to edit a Role on ATB Business.

How to activate, deactivate and edit a role on ATB Business

Learn how to activate, deactivate and edit a user’s role on ATB Business’s online banking platform with this video tutorial.

How to set approval rules for the Corporate Admin on ATB Business

Learn how to set approval rules for the Corporate Admin role on the ATB Business online banking platform with this step-by-step video tutorial.

How to set approval rules for subusers on ATB Business

Learn how to set approval rules for subusers on the ATB Business online banking platform with this helpful video tutorial.

How to use the Approval & Decline functions on ATB Business

Review, approve or decline the actions your team has initiated in your business’s accounts and products. Learn how on ATB Business with this video tutorial.

New and enhanced features

Need help getting set-up with online banking?

Get set up with the tools to power your business. Enroll in ATB Online Business and download the ATB Business mobile app.

Master your digital banking

Need help?

Our Client Care team will be happy to assist.