Branch & agency planned closures

Holiday Date observed EFT & External Transfer Processing
New Year's Day Monday, January 1, 2024 Files with due dates ranging from Dec 30 to Jan 2 must be submitted by Dec 29, 2023 prior to 5:30 PM MT
Family Day Monday, February 19, 2024 Processed as usual
Good Friday Friday, March 29, 2024 Files with due dates ranging from March 29 to April 1, 2024 must be submitted by March 28, 2024 prior to 5:30 PM MT
Victoria Day Monday, May 20, 2024 Files with due dates ranging from May 18 to May 21, 2024 must be submitted by May 17, 2024 prior to 5:30 PM MT
Canada Day Monday, July 1, 2024 Files with due dates ranging from June 29 to July 2, 2024 must be submitted by June 28, 2024 prior to 5:30 PM MT
Civic holiday Monday, August 5, 2024 Processed as usual
Labour Day Monday, September 2, 2024 Files with due dates ranging from Aug 31 to Sept 2, 2024 must be submitted by Aug 30, 2024 prior to 5:30 PM MT
National Day for Truth & Reconciliation Monday, September 30, 2024 Files with due dates ranging from Sept 28 to Oct 1, 2024 must be submitted by Sept 27, 2024 prior to 5:30 PM MT
Thanksgiving Day Monday, October 14, 2024 Files with due dates ranging from Oct 12 to Oct 15, 2024 must be submitted by Oct 11, 2024 prior to 5:30 PM MT
Remembrance Day Monday, November 11, 2024 Files with due dates ranging from Nov 9 to Nov 12, 2024 must be submitted by Nov 8, 2024 prior to 5:30 PM MT
Christmas Day Wednesday, December 25, 2024 Files with due dates ranging from Dec 25 to Dec 27, 2024 must be submitted by Dec 24, 2024 prior to 5:30 PM MT
Boxing Day Thursday, December 26, 2024 See above
New Year's Day Wednesday, January 1, 2025 Files with due dates ranging from Dec 31, 2024 to Jan 2, 2025 must be submitted by Dec 31, 2024 prior to 5:30 PM MT
Holiday Client Care hours
Christmas Eve (Tuesday, December 24, 2024) Closed at 9pm
Christmas Day (Wednesday, December 25, 2024) Closed
Boxing Day (Thursday, December 26, 2024) Open at 7am
New Year's Eve (Tuesday, December 31, 2024) Closing at 9pm
New Year's Day (Wednesday, January 1, 2025) Closed, Reopening at 7am on Thursday, January 2, 2025

Need help?

Our Client Care team will be happy to assist.