Bill Payments
Pay all your bills and invoices in one convenient place.
Skip the cheque
Save time by paying multiple bills and invoices electronically at once.
Prepare for the future
Schedule future-dated and recurring bill payments, so you don't have to think about it when the time comes.
Choose from registered payees
Select from thousands of companies that have registered to be paid through ATB's online bill payment service.
Frequently Asked Questions
If the payment was sent today, contact ATB Client Care at 1-800-332-8383 or contact the payee directly to request a refund.
If the payment is scheduled for a later date, go to Bill Payments & Transfers > Bill Payments > Pending Payments and cancel the payment.
For information, go to "How to pay your federal and provincial business taxes online"
- Go to Payments & Transfers > Bill Payments > Pay Bills & Manage Payees
- Click Add payee
- Enter the first three letters of the payee name. To narrow the search results, add more letters until you see your payee in the list.
- Enter the account number as it appears on the bill or invoice
- Complete the form and click Add payee
If you can’t find your payee in the list, contact the payee directly to verify your payment options.
If you get the error “A payee with this name and account number already exists”:
- Go to Payments & Transfers > Bill Payments > Pay Bills & Manage Payees
- Review your list of payees to see if the combination of payee name and account number already exists.
- If you’ve confirmed that the payee doesn’t exist, contact ATB Client Care at 1-800-332-8383
- Go to Accounts > Account Summary
- Select the account the bills were paid from
- Click Download Transactions
- Save the transaction report
- To group bill payments in the report:
- Open the transaction report in your preferred spreadsheet software, such as Google Sheets or Microsoft Excel
- Sort or filter using the Extended text column
For further assistance, contact ATB Client Care at 1-800-332-8383
If you scheduled the payments online or through the ATB Business mobile app, go to Payments & Transfers > Bill Payments > Pending Payments.
If you scheduled the payments at a branch, contact the branch for assistance.
Recurring payments scheduled at a branch are processed as direct debits.
- Go to Accounts > Summary
- Select the account the payment was debited from
- Go to Transaction history
- Find the payment listed as a direct debit under Type
For payments set up in a branch, return to the branch or contact ATB Client Care at 1-800-332-8383.
For payments set up online or through the ATB Business mobile app:
- Go to Payments & Transfers > Bill Payments > Pending Payments
- Find the scheduled payment series you’d like to cancel
- Click Cancel
Are your current payments efficient and secure?
Our helpful guides, webinars and articles will help you evaluate your current payment methods and learn about other options.
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